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frequently asked
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SHIPPING & DELIVERY
We offer worldwide shipping, and it’s temporarily free of charge as part of our limited-time promotion. Simply select your country during checkout to proceed with your order. If your country is not listed at checkout, please contact us via WhatsApp: +86 18501904064 or email: yeahreps@gmail.com , and our team will assist you with the purchase.
We ship orders using DHL, FedEx, USPS, or other reliable couriers available in your country. The estimated delivery time is typically 10–20 days, depending on your location and local customs processing.
Yes, you can. After subscribing to our newsletter, new customers will receive a 10% discount code. For even better offers, we recommend adding our WhatsApp at +8618501904064 — we regularly share exclusive deals and bigger discounts with our WhatsApp community.
Currently, we offer free worldwide shipping, and all taxes are covered by us. However, please note that this is a limited-time offer, and tax policies may change in the future.
returns
To achieve the highest level of authenticity, we use the same materials as the originals — S925 sterling silver (except for the 22K gold series). Some gold-colored pieces are crafted with gold plating. For designs featuring stones, we use moissanite or lab-grown diamonds, which are the closest alternatives to natural diamonds in brilliance and quality.
We also accept custom orders. We can produce nearly any Chrome Hearts style, including 22K gold pieces. Please note that for 22K gold items, the final price will depend on the current gold market rate at the time of ordering.
Yes. To ensure the best possible customer experience, all of our packaging is custom-made and designed to perfectly replicate the original packaging bags in every detail.
Our pricing is based on the weight and craftsmanship of each piece. Designs that are heavier, more intricate, or require complex hand-finishing naturally cost more. We aim to faithfully reproduce the original look and feel, including the actual weight.
Some pieces weigh several hundred grams — meaning that even the raw S925 silver material alone can cost several hundred dollars. We only produce high-end Chrome Hearts pieces, not the low-quality copies made from copper or cheap alloys.
Our website only features a selection of our available products. If you can’t find the specific style you want, please send us a picture of it via WhatsApp (+86 18501904064) or email (yeahreps@gmail.com ), and we’ll provide you with a quote.
ORDERS
If you wish to change or cancel your order, please contact us as soon as possible via WhatsApp: +8618501904064 or email: yeahreps@gmail.com . Our support team will assist you promptly. Please note that once your order has been shipped, it can no longer be changed or canceled. You may request a return or exchange after receiving the package.
We process all orders within 48 hours after they are received. Once your package has been shipped, you will receive an email containing your tracking number sent to the same email address used for your order. You can track your shipment anytime by entering your tracking number on this website: -> https://www.17track.net/en
We offer returns and exchanges. Please contact us via WhatsApp at +86 18501904064 or email yeahreps@gmail.com .Requests must be made within 14 days of receiving your order. Please ensure the product remains in its original condition. If the return is not due to a defect or damage, shipping costs will be your responsibility.